Privacy policy

Thank you for visiting gooddogsofgreenville.com! This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from our website.

If you have any questions or need more information about our privacy practices or want to make a complaint, please reach out to us by email at gooddogsofgreenville@gmail.com

Collecting Personal Information

When you visit our website, we collect certain information about your device, your interactions with our site, and the information required to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as "Personal Information." Here's what we collect and why:

Device Information:

  • Purpose: To ensure our website loads properly for you and to optimize its performance through analytics.
  • Source: Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with our processor, Shopify.
  • Personal Information collected: Version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and your interactions with our site.

Order Information:

  • Purpose: To provide products and services, process payments, arrange shipping, communicate with you, and personalize your shopping experience.
  • Source: Collected directly from you.
  • Disclosure: Shared with our processor, Shopify, and other relevant vendors (e.g., sales channels, payment gateways, shipping and fulfillment apps).
  • Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.

Customer Support Information:

  • Purpose: To assist you with any questions or issues you have.
  • Source: Collected directly from you.
  • Disclosure: Shared with our customer support vendors.
  • Personal Information collected: [INSERT ANY ADDITIONAL INFORMATION YOU COLLECT]

Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our commitments to you. For example:

  • We use Shopify to power our online store. You can learn more about Shopify's privacy practices by visiting their website.
  • We may share your Personal Information to comply with applicable laws, respond to lawful requests for information, or protect our rights.

Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

  • We use Google Analytics to understand how customers use our site. You can learn more about Google's privacy practices on their website and opt out of Google Analytics.
  • We may share information about your site usage, purchases, and interactions with ads on other websites with our advertising partners.

Your Rights

If you reside in the European Economic Area (EEA), you have certain rights regarding your Personal Information under the General Data Protection Regulation (GDPR). These rights include accessing, porting, correcting, updating, or erasing your Personal Information. If you would like to exercise these rights or have any questions, please contact us using the provided contact information.

Cookies

We use cookies to enhance your browsing experience and provide our services more effectively.